Home Care Team

Theresa Wilson
Home Care Manager

Theresa joined DMS in 2013 and loves the connections she has made in the ‘senior community’ of Grand Rapids.  She believes there is great work being done in West Michigan on behalf of seniors and the disabled and is thrilled to be a part of it.

Motto: Do onto others as you’d have them do onto you.

What most excites you about your work and the contribution you can make?
It’s different every day! What a privilege it is to have a glimpse into the client’s world and to help ease the burdens they encounter.

Any volunteer activities you are involved with?
I volunteer through the Alzheimer’s Association and facilitate a monthly Caregiver Support Group.  I am always humbled by the journey that these people walk with this illness. I teach Sunday School – love the little kids. 

What most people don’t know about me is:
I am most at home when my feet are in the sand


Nancy Christiansen, RN
Clinical Coordinator

Nancy is the Clinical Coordinator at DMS, her services provide skilled nursing care and assists in general operations of the home care department by assessing clients and creating care plans in compliance with DMS regulations and procedures. She has been with the company since 2009.  Nancy’s duties also include assessing performance and providing education for the home care aides, problem solving. She wears many hats at DMS, as she will help wherever needed in both Home Care and Med Staffing.

Motto: Live, Laugh, Love
Don’t worry, be happy
If you watch your pennies, the dollars will take care of themselves.
Be the best that you can be!
What are you most passionate about (professionally)? 
It just warms my heart knowing that the elderly and handicapped are being able to stay in their own homes with help from DMS staff.
Gardening, camping, kayaking – love exploring Michigan and the great outdoors in the summer!
What most people don’t know about me is:
I grew up on a strawberry farm.


Laurie Brown
Client Care Coordinator

DMS at Home has a fresh new face: Laurie Brown, Client Care Coordinator. In her role with DMS, Laurie will be overseeing all new, non-clinical home care clients. On a daily basis, Laurie will leverage the knowledge she has gained from her 35 year healthcare career-including her extensive background as an Occupational Therapy Assistant-as she manages and develops relationships with new and existing clients for DMS at Home.


"Laughter is the best medicine...and it's FREE!"

What are you most passionate about?

Laurie is committed to providing superior quality of life to the elderly. She makes it her mission to treat everyone with respect and dignity.

What most people don't know about me:

"I used to be a cake decorator."



Ken Burns
Recruiting Specialist

Who is Kenneth James Burns, you ask? Further, how did he become Recruiting Specialist for DMS At Home? To understand the man and his journey, we must first go back in time. Ken was born in Grand Rapids, MI on Tuesday, February 14, 1984. He shares his Valentine’s birthday with late comedian Jack Benny, politician Michael Bloomberg, and most infamously, Rob Thomas, lead singer of Matchbox Twenty. By all accounts, Ken had a wonderful childhood.

As Recruiting Specialist, Ken is responsible for finding, interviewing, hiring and training all of the fresh new faces of DMS At Home. 

In his free time, Ken loves to listen to music, watch movies, read, cook and relax with his family. Those that know him best will say that Ken is unique—especially his sense of humor. Ken loves to make people laugh and will quote lines from his favorite films at an alarming frequency. So the next time you’re around DMS, stop in and say hello to Mr. Burns.

Quotable: "Look, if you're not against me... don't cross this line. If yes, do. I love you all.”– Steve Zissou

What can’t you stop talking about? 
Since anyone can remember, Ken is physically and emotionally unable to stop himself from talking about the Red Hot Chili Peppers. #6/25/17

What most people don’t know about me is:
Southpaw. Momma's boy. World Champion Uncle. Wildcard. 



Danette Crump

Danette worked as a caregiver with DMS for 8 months before she became Scheduler. She is the mother of four terrific children and the proud grandmother of two.  Danette has always had a (very) soft spot for the elderly, children and animals.  She cherishes the relationships she forms with the clients and caregivers of DMS. Danette plays a massive part in helping our wonderful clients remain as independent and safe as possible in their own homes.

Motto: “ Treat others the way you would like to be treated."

What surprised me most about working at DMS?
AMAZING teamwork!


Abby Riggio

Abby joined the DMS family in May. She grew up in Michigan’s beautiful Upper Peninsula, but found her way to West Michigan to attend GVSU. In 2014, Abby earned her bachelor’s degree with double majors in Criminal Justice and Sociology.

As Scheduler, Abby is one of the primary points of contact for all things home care.To ensure a cohesive schedule for caregivers and clients, Abby is in constant communication--listening, supporting and providing superior customer service.


“Sanity and happiness are an impossible combination.” –Mark Twain
Expect the best, prepare for the worst.”- Muhammad Ali  

I love spending time with my pets, they’re the cutest!
Camping, football season, cooking, eating…
What most people don’t know about me is:
I love cats! I have an identical twin sister and I was born in Florida.